Jennifer E Goldman, Nonprofit Consultant

There's a good chance that if the nonprofit you're part of is small in terms of employees, budget, and programming it was set up to have what's known as a 'working' board. And if you don't have any previous experience with small community nonprofit organizations, your only impression of what board membership means may have come from the silver screen. While you may have visions of being chauffeured to prestigious meetings where you state your opinions and cast votes on various matters of import the reality of board service looks very different and somewhat less glamorous, although (hopefully) highly more satisfying on a personal level. If your organization isn't staffed sufficiently to carry out its mission-related programs, AND raise funds, AND take care of all administrative requirements then it's up to the Board of Directors to roll up their sleeves and perform the work of the organization alongside the staff. It's imperative that board members un...

Being on a nonprofit board of directors is a serious commitment. Many community members, even if they’ve been a volunteer for your organization for year, aren’t aware of what will be expected of them when they join your board. I hear many nonprofit staff lamenting over the lack of engagement from some (or even all) of their board members. Lack of engagement can stem from any number of reasons, but one of the most common I have found is simply that people weren’t told what would be expected of them until after they started their first term, and then they either find they can’t uphold all of the expectations and would have turned down the opportunity to serve if they’d had more information ahead of time or they resent no having been told and now they have a bad taste in their mouths. I’ve come to realize there’s a fear among organizations that if they reveal everything they expect of a board member, people will turn them down. If this applies to you, I say let them! If you tell prospec...

  I hear from several of my nonprofit clients that board engagement is a challenge; getting board members to do more than just show up once a month for board meetings has proven more difficult than they expected. I like to work from the assumption that community members who agree to join a nonprofit board do so with the best of intentions of giving back, making a difference in their local community. And I do believe that’s true. What I’ve also come to believe, however, is that the average community member doesn’t really understand what being a board member for a small nonprofit organization entails. So, how do we get our board to be more engaged? The bigger question for me is: how can you get board members who are already engaged? People who understand your nonprofit, your mission, the expectations you place on board members and what ‘engagement’ looks like to your particular organization? I’ve talked in several of my presentations and seminars/webinars about what I call the ...

I spent five years as Executive Director for a small nonprofit organization in Northern Virginia and I constantly felt like I was running behind the 8-ball…and never catching up. It felt as if I could do that job 24/7 and never have any less to do. I was the proverbial chicken running around with its head cut off. And then I started my own company. Foolishly thinking I’d be a better boss than my board. Turns out that 8-ball scenario was all my own doing and that damn thing kept on rolling ahead of me, always just beyond reach. So I stopped running. After a year in business, working seven days a week, at all hours, I sat down (though I have no idea where I found the time) and thought to myself, “I did NOT start a business to run myself into the ground!” And the changes began. It was time to slow my roll. Let someone younger and faster go chasing magic balls. I’ma sit right here and figure out a better way. At that point, a winery was one of my clients and they needed a ton of ...

  Another new year is staring me right in the face. It’s like a blank canvas just waiting to be colored in. Only, I’m no artist. I’m an entrepreneur. My brushes and paints are ideas, strategies, methods and actions. It’s a whole year to accomplish all the exciting things I’ve been mulling over in my mind the past two months. It’s time to scale this ship! I launched my company in 2015, on April Fools’ Day. Foolish? Maybe, but it’s been a fabulous adventure. As my experience expanded my business evolved from community relations to management consulting to nonprofit management consulting. I’ve cultivated a niche for myself that’s fun and comfortable, fairly unique but in good company with other professionals who are passionate about advancing nonprofit organizations. I love everything about my business. I love the quiet moments alone in my home office; blogging, creating videos, publishing content and resources of value for nonprofit leaders. I love the business networking oppor...

You’re a nonprofit leader. People are in awe of what you can accomplish; how much you can get done in a day. But are you a manager? Do you ever feel like you’re so mired down in the day-to-day minutiae that you just don’t have time to see the big picture? No time to implement new processes or ideas? Being an Executive Director is a BIG job especially when you’re leading a little organization, one with little to no staff, save for you. And that’s when it’s especially important to operate like a manager; like the CEO that you are. In my experience as a former (“recovering”) Executive Director, our board met once a month and it somehow always turned into an idea mill. By the end of those meetings, board members had scads of new, fabulous ideas. For ME to plan and implement. My to-do list got longer every time they met. Not to mention all the suggestions and ideas I fielded from donors and well-meaning community members. So what’s an ED to do with a to-do list a mile long (and growing) and...

If you’re struggling to find support for your nonprofit organization, you may want to begin tracking certain data to help you build a more compelling narrative. The more you understand what your organization has accomplished, in specific quantitative measures, the more your stakeholders and prospective supporters will be able to grasp the magnitude of the importance your nonprofit has in the community. Nonprofits that aren’t able to show their value, in both quantitative (numbers) and qualitative (narrative) ways often find support lacking in the following ways: Board member disengagement and/or dysfunction Not enough volunteers signing up Volunteers who step forward but don’t commit or follow through Donations waning in number and/or amount Grant applications rejected Partnerships dissolved or waning in commitment The more data you can collect during your fiscal year, the easier you’ll find it to tell your organization’s story. The method of data collection isn’t important – it can be...

Board retreats are a fantastic way to create meaningful engagement between staff and board, board member to board member and to solidify the commitment your board has to your nonprofit organization. Unfortunately, sometimes after a retreat, board members go back to status quo and that’s not ideal. Typically, a board retreat is put together with the hopes that board members will be re-energized, re-connected and renewed in their zeal to help lift an organization to a higher level of success. Here's a list of things I’ve found to be helpful in creating a retreat that will have a positive, lasting impact on your organization and the people you count on for its success: Decide what challenges you want to work through at the retreat and what outcomes/goals/deliverables you’ll be working toward. Make it a full-day or 2-day retreat. Eight solid hours if it’s only one day, six hours each day for 2-days. The best times of year for 2-day retreats to get the highest level of attendance (appr...

I don't actually mean you. I meant me. I did it wrong. Not ALL of it, but certainly some of it. And maybe you are, too... Despite the fact that that line ( You're doing it wrong! ) came from the movie Mr. Mom , pointing out that the daddy was doing school drop-off/pick-up incorrectly, I’ve come to realize that being the mommy doesn’t give you any better instincts. Forget parenting, just being a human can be difficult to comprehend some days. You can see why I’ve been in therapy more than once in my lifetime. Turns out my first hurdle was mommy vs. daddy in a bout of marriage counseling. What I learned is that I’m one of those people who does it all. Sometimes because I have to, when there’s no one else willing to share the load. And sometimes because in my head, it’s just easier and faster to do it myself instead of explaining it to someone else. Or because I shouldn’t have to ask, so I don’t. Or because I know I’ll do it the way I want it done – and isn’t that really better an...

The most common question I get from nonprofit leaders when they hear about my business is “Do you do grant writing?” I used to say yes, but then the conversation typically continued like this: Nonprofit: Great! There’s a grant we’d like to go after and applications are due in two weeks. Me: Ok. Tell me about the program this grant will be funding. Nonprofit: {crickets} Me: Ok. Then tell me what you’d like to use the grant money for. Nonprofit: General operations. Me: Did you read through the grant to see if they allow for their funds to be used that way? Most don’t allow for use of funds to pay for payroll, rent and other operational expenses. Nonprofit: {crickets} Me: I could help you try to find funding to help with specific programs that you have, or even see if we can find a funder who has a particular interest in helping nonprofits with a mission like yours who will allow funds to be used for operational funds. What is your budget? Nonprofit: How much can you get us? And it’s ok i...